Last updated: 22 August 2026
1. Who we are
Roll Trips Tours (Fast Track Travels & Tours (Pvt) Ltd) is a private, guided tour operator based at No 2 Badulla Road, Nuwara Eliya, Sri Lanka. You can reach us on WhatsApp at +94 77 889 9961 or by email at Rolltripstours@gmail.com.
2. Information we collect
When you contact us through our website form, WhatsApp, Facebook Messenger or email, we collect the details you choose to share, typically your name, email address, phone number, travel dates, group size and trip preferences. We do not collect payment details through this website, all bookings are confirmed and paid for directly with our team.
3. How we use your information
We use the information you provide only to plan your itinerary, respond to your enquiry, and provide customer support before, during and after your trip. We do not sell or rent your personal information to third parties.
4. How we store your information
Enquiries sent through our contact form are delivered to us via WhatsApp and are not stored on this website or in any database, our website does not operate its own booking database. Messages sent via WhatsApp, Messenger or email are retained in those respective apps in line with each provider's own policies.
5. Cookies and analytics
This website may use minimal, privacy-respecting analytics to understand how visitors use our site (for example, which pages are most viewed) so we can improve it. We do not use this data to identify individual visitors.
6. Your rights
You can ask us at any time to tell you what information we hold about you, or to delete it, by messaging us on WhatsApp or emailing Rolltripstours@gmail.com.
7. Changes to this policy
We may update this policy from time to time to reflect changes in our practices. The date at the top of this page shows when it was last revised.
8. Contact us
Questions about this policy can be sent to Rolltripstours@gmail.com or WhatsApp +94 77 889 9961.